make / manufacturer: Pitney Bowes model name / number: DM400
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From small stacks to the weekly large run, the DM400™ mailing system automatically feeds up to a 3-inch stack of mail, seals and applies postage at up to 120 pieces per minute. You can process mail of various sizes from postcards to 11" x 13" envelopes. This system also provides the ability to track and report postage expenses for 50 accounts, with expandability up to 300 accounts.
SendPro™ Online Shipping Solution streamlines the way your office sends mail and packages with USPS®, FedEx® and UPS®. By integrating this cloud-based software with a professional-quality label printer, digital scale and your DM400, you’ll have a complete mailing and shipping system. It’s easy to weigh, compare shipping options, track shipments and manage expenses and costs online. Access SendPro from any laptop or smart device to meet your business needs.
We purchased this postage meter because in the 4th quarter of 2017 we received a letter from Pitney Bowes informing us that effective January 2018 they would no longer support our DM800 and we would have to replace it. They later informed us we could continue using it, only replacement parts would not be available in the future. Hence, we have never put this DM400c into operation. It was purchased it from a liquidation company in North Carolina that acquired it from a company that had gone out of business. We believe this machine was placed in operation sometime in 2014 and was taken out of service in the Fall of 2015. It has only run 7,705 pieces of mail.
We have used it to seal envelopes and it appears to be totally functional. The only problem is the insert guide for printing single meter tapes is broken. How-ever, PB Item 612-7 Double Sheet Tapes can be used. It’s compact design lends itself to any office environment.
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